Frequently Asked Questions (FAQ)

Below are some frequently asked questions. If there is anything else you would like to please email us or contact us through Facebook.

Q: What payment method's do you accept?

A: We accept:

  • Paypal
  • Credit Card (VISA/Mastercard)
  • Bank Deposit
  • After Pay
  • Zip Pay

Q: Do you allow pickup?

A: Yes we do. Please click here for more information.

Q: Do you ship internationally?

A: At the moment we ship within Australia only. No international shipping.

Q: How long is the normal order turnaround for shipping?

A: We try our very best to ship the next business day, but as a general rule it is within 3 business days. We do not ship on weekends or public holidays.

Q: What do I do if my order arrives damaged or missing items?

A: As we are only human, mistakes can happen. If your order arrives damaged or you find your missing items please email us at and quote your order number in the subject line and we will get back to you as soon as possible.

Q: I have made an order and have now changed my mind and no longer want the items, what can I do?

A: We understand these things happen, but unfortunately we can not accept returns because of change of mind.